A survey of customer satisfaction barometers: some results from the transportation-communi\-cations sector. (Q1412731)
From MaRDI portal
 | This is the item page for this Wikibase entity, intended for internal use and editing purposes. Please use this page instead for the normal view: A survey of customer satisfaction barometers: some results from the transportation-communi\-cations sector. |
scientific article; zbMATH DE number 2009213
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | A survey of customer satisfaction barometers: some results from the transportation-communi\-cations sector. |
scientific article; zbMATH DE number 2009213 |
Statements
A survey of customer satisfaction barometers: some results from the transportation-communi\-cations sector. (English)
0 references
25 November 2003
0 references
Customer satisfaction barometers
0 references
Customer satisfaction indices
0 references
Benchmarking
0 references
Fornell's model
0 references
MUSA method
0 references
0 references
0 references
0 references
