Two issues in setting call centre staffing levels (Q1610904)
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scientific article; zbMATH DE number 1784548
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Two issues in setting call centre staffing levels |
scientific article; zbMATH DE number 1784548 |
Statements
Two issues in setting call centre staffing levels (English)
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20 August 2002
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forecast error
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nonstationarity
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conditional Poisson process
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convexity
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