``We will be right with you'': managing customer expectations with vague promises and cheap talk (Q2893912)
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scientific article; zbMATH DE number 6050627
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | ``We will be right with you'': managing customer expectations with vague promises and cheap talk |
scientific article; zbMATH DE number 6050627 |
Statements
26 June 2012
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dynamic programming/optimal control
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applications
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games/group decisions
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noncooperative
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probability
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stochastic model applications
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queues
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balking and reneging
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``We will be right with you'': managing customer expectations with vague promises and cheap talk (English)
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