Staffing to Maximize Profit for Call Centers with Alternate Service-Level Agreements (Q3100376)
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scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Staffing to Maximize Profit for Call Centers with Alternate Service-Level Agreements |
scientific article |
Statements
Staffing to Maximize Profit for Call Centers with Alternate Service-Level Agreements (English)
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24 November 2011
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queues
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approximations
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balking and reneging
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