On a Data-Driven Method for Staffing Large Call Centers (Q3100378)
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| Language | Label | Description | Also known as |
|---|---|---|---|
| English | On a Data-Driven Method for Staffing Large Call Centers |
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On a Data-Driven Method for Staffing Large Call Centers (English)
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24 November 2011
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stochastic model applications
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stochastic networks
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nonstationary queues
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limit theorem
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approximations
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