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Engineering Solution of a Basic Call-Center Model - MaRDI portal

Engineering Solution of a Basic Call-Center Model (Q3115446)

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scientific article
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Engineering Solution of a Basic Call-Center Model
scientific article

    Statements

    title
    Engineering Solution of a Basic Call-Center Model (English)
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    author
    Ward Whitt
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    publication date
    21 February 2012
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    zbMATH Keywords
    call centers
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    contact centers
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    queues
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    multiserver queues
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    Identifiers

    zbMATH DE Number
    6008107
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    OpenAlex ID
    W2143626226
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