Staffing Call Centers with Uncertain Demand Forecasts: A Chance-Constrained Optimization Approach (Q3117295)
From MaRDI portal
scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Staffing Call Centers with Uncertain Demand Forecasts: A Chance-Constrained Optimization Approach |
scientific article |
Statements
Staffing Call Centers with Uncertain Demand Forecasts: A Chance-Constrained Optimization Approach (English)
0 references
27 February 2012
0 references
call centers
0 references
chance-constrained
0 references
optimization queueing
0 references
