An Exact and Efficient Algorithm for the Constrained Dynamic Operator Staffing Problem for Call Centers (Q3117694)
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| Language | Label | Description | Also known as |
|---|---|---|---|
| English | An Exact and Efficient Algorithm for the Constrained Dynamic Operator Staffing Problem for Call Centers |
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An Exact and Efficient Algorithm for the Constrained Dynamic Operator Staffing Problem for Call Centers (English)
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29 February 2012
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queues
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optimization probability
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applications
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constrained Markov decision process
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service-level goals
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call centers
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