Responding to Unexpected Overloads in Large-Scale Service Systems (Q3117852)
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| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Responding to Unexpected Overloads in Large-Scale Service Systems |
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Responding to Unexpected Overloads in Large-Scale Service Systems (English)
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1 March 2012
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service systems
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call centers
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overload controls
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queue-ratio routing
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many-server queues
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deterministic fluid models
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