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Forecasting Call Centre Arrivals - MaRDI portal

Forecasting Call Centre Arrivals (Q4687346)

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scientific article; zbMATH DE number 6951862
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English
Forecasting Call Centre Arrivals
scientific article; zbMATH DE number 6951862

    Statements

    title
    Forecasting Call Centre Arrivals (English)
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    author
    David Millán-Ruiz
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    J. Ignacio Hidalgo
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    publication date
    11 October 2018
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    zbMATH Keywords
    neural networks
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    upgraded resilient backpropagation
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    intra-day forecasting of call arrivals
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    Identifiers

    DOI
    10.1002/for.2258
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    zbMATH DE Number
    6951862
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    OpenAlex ID
    W1579413530
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    Wikidata QID
    Q57698079
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