How Service Quality Variability Hurts Revenue When Customers Learn: Implications for Dynamic Personalized Pricing (Q5003702)
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scientific article; zbMATH DE number 7376373
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | How Service Quality Variability Hurts Revenue When Customers Learn: Implications for Dynamic Personalized Pricing |
scientific article; zbMATH DE number 7376373 |
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How Service Quality Variability Hurts Revenue When Customers Learn: Implications for Dynamic Personalized Pricing (English)
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29 July 2021
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service quality
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customer choice dynamics
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stochastic models
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customer learning
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behavioral operations
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dynamic pricing
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