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MULTI-STATE MODELLING OF CUSTOMER CHURN - MaRDI portal

MULTI-STATE MODELLING OF CUSTOMER CHURN (Q5045334)

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scientific article; zbMATH DE number 7612450
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English
MULTI-STATE MODELLING OF CUSTOMER CHURN
scientific article; zbMATH DE number 7612450

    Statements

    title
    MULTI-STATE MODELLING OF CUSTOMER CHURN (English)
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    author
    Yumo Dong
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    Edward W. Frees
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    Fei Huang
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    Francis K. C. Hui
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    publication date
    4 November 2022
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    zbMATH Keywords
    commercial insurance
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    churn
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    multinomial logistic regression
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    second-order Markov chain model
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    transition probability
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    conditional effect curve
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    average marginal effect curve
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    receiver operating characteristic curve
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    top-decile lift
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    describes a project that uses
    MASS (R)
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    caret
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    HandTill2001
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    cites work
    Q4255119
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    Imbalanced Learning
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    Q2779547
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    Identifiers

    DOI
    10.1017/asb.2022.18
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    Mathematics Subject Classification ID
    91G05
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    62P05
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    60J20
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    62J12
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    62M05
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    91B42
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    zbMATH DE Number
    7612450
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    OpenAlex ID
    W4296097835
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