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Contact Centers with a Call-Back Option and Real-Time Delay Information - MaRDI portal

Contact Centers with a Call-Back Option and Real-Time Delay Information (Q5321733)

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scientific article; zbMATH DE number 5578769
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Contact Centers with a Call-Back Option and Real-Time Delay Information
scientific article; zbMATH DE number 5578769

    Statements

    title
    Contact Centers with a Call-Back Option and Real-Time Delay Information (English)
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    author
    Mor Armony
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    Constantinos Maglaras
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    publication date
    14 July 2009
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    Identifiers

    zbMATH DE Number
    5578769
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    OpenAlex ID
    W2121546525
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