Analysis of call centre arrival data using singular value decomposition (Q5467289)
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scientific article; zbMATH DE number 5025748
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Analysis of call centre arrival data using singular value decomposition |
scientific article; zbMATH DE number 5025748 |
Statements
Analysis of call centre arrival data using singular value decomposition (English)
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24 May 2006
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anomaly detection
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data reduction
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forecasting call volume
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principal components
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