How responsive should a firm be to customers' expectations? (Q6128923)
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scientific article; zbMATH DE number 7833030
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | How responsive should a firm be to customers' expectations? |
scientific article; zbMATH DE number 7833030 |
Statements
How responsive should a firm be to customers' expectations? (English)
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16 April 2024
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OR in marketing
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quality expectations
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aligning delivered quality
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optimization
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responsivity
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