Pooling Agents for Customer-Intensive Services (Q6155022)
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scientific article; zbMATH DE number 7816847
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Pooling Agents for Customer-Intensive Services |
scientific article; zbMATH DE number 7816847 |
Statements
Pooling Agents for Customer-Intensive Services (English)
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13 March 2024
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quality-speed tradeoff
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pooling
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pay-for-performance
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strategic server
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customer satisfaction
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agent payoff
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