An advanced queueing model to analyze appointment-driven service systems

DOI10.1016/j.cor.2008.12.008zbMath1160.90346OpenAlexW1963624989MaRDI QIDQ1017452

Stefan Creemers, Marc R. Lambrecht

Publication date: 19 May 2009

Published in: Computers \& Operations Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.cor.2008.12.008

zbMATH Keywords

algorithmvacation modelqueueing systemappointment systemwaiting list

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

Related Items (4)

Computationally efficient evaluation of appointment schedules in health care ⋮ The optimal allocation of server time slots over different classes of patients ⋮ An advanced queueing model to analyze appointment-driven service systems ⋮ Appointment scheduling optimization with two stages diagnosis for clinic outpatient

Uses Software

• MCQueue
• SMCSolver

Cites Work

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• An advanced queueing model to analyze appointment-driven service systems
• Queueing systems with vacations - a survey
• Vacation queueing models. Theory and applications
• A stable recursion for the steady state vector in markov chains of m/g/1 type
• Queuing analysis of polling models
• Introduction to Matrix Analytic Methods in Stochastic Modeling
• Non-Skip-Free M/G/1 and G/M/1 Type Markov Chains

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