On managing operating capacity to reduce congestion in service systems
From MaRDI portal
Publication:1268235
DOI10.1016/0377-2217(95)00153-0zbMath0913.90113OpenAlexW1982715393WikidataQ125119426 ScholiaQ125119426MaRDI QIDQ1268235
Christopher S. Tang, Kut C. So
Publication date: 18 October 1998
Published in: European Journal of Operational Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1016/0377-2217(95)00153-0
Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22)
Related Items (2)
On the interaction between retrials and sizing of call centers ⋮ Call center service process analysis: Bayesian parametric and semi-parametric mixture modeling
Cites Work
- Unnamed Item
- Unnamed Item
- Unnamed Item
- Unnamed Item
- Unnamed Item
- Unnamed Item
- Unnamed Item
- Unnamed Item
- System planning and configuration problems for optimal system design
- Price, delivery time guarantees and capacity selection
- A Multiple Dispatch Queueing Model of Police Patrol Operations
- Optimality of threshold policies in single-server queueing systems with server vacations
- A Queuing-Linear Programming Approach to Scheduling Police Patrol Cars
This page was built for publication: On managing operating capacity to reduce congestion in service systems