Moment estimation of customer loss rates from transactional data

DOI10.1155/S1048953398000252zbMath0917.62074OpenAlexW2149128158MaRDI QIDQ1271249

L. D. Servi, Daryl J. Daley

Publication date: 11 November 1998

Published in: Journal of Applied Mathematics and Stochastic Analysis (Search for Journal in Brave)

Full work available at URL: https://eudml.org/doc/48185

zbMATH Keywords

balkingmoment estimationrenegingcustomer losstransactional data

Mathematics Subject Classification ID

Markov processes: estimation; hidden Markov models (62M05) Queueing theory (aspects of probability theory) (60K25)

Related Items (3)

Queue inference from periodic reporting data ⋮ Optimization-Based Calibration of Simulation Input Models ⋮ A survey of parameter and state estimation in queues

This page was built for publication: Moment estimation of customer loss rates from transactional data