Multicriteria methodology for the evaluation of a Greek engineering department.

DOI10.1016/S0377-2217(02)00902-5zbMath1043.90518MaRDI QIDQ1426704

Yiannis Siskos, Yannis Politis

Publication date: 15 March 2004

Published in: European Journal of Operational Research (Search for Journal in Brave)

zbMATH Keywords

Multicriteria analysisEducationCustomer satisfactionInstitutional evaluation

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50)

Related Items (6)

On the student evaluation of university courses and faculty members' teaching performance ⋮ Operational research in education ⋮ Service Quality Evaluation in the Tourism Industry: A SWOT Analysis Approach ⋮ The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach ⋮ Multiple-criteria performance ranking based on profile distributions: an application to university research evaluations ⋮ Managing critical success strategies for an enterprise resource planning project

Cites Work

• Measuring customer satisfaction using a collective preference disaggregation model
• Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method

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