Robust fuzzy quality function deployment based on the mean-end-chain concept: service station evaluation problem for rail catering services

DOI10.1016/j.ejor.2017.05.036zbMath1380.90297OpenAlexW2618699081MaRDI QIDQ1694840

Lei Nie, Xin Wu, Meng Xu

Publication date: 6 February 2018

Published in: European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ejor.2017.05.036

zbMATH Keywords

fuzzy setsfuzzy goal programmingrobust analysisquality function deployment (QFD)mean-end-chain (MEC)

Mathematics Subject Classification ID

Applications of mathematical programming (90C90) Multi-objective and goal programming (90C29) Fuzzy and other nonstochastic uncertainty mathematical programming (90C70)

Cites Work

• Unnamed Item
• A multi-criteria decision making approach for location planning for urban distribution centers under uncertainty
• A fuzzy optimization model for QFD planning process using analytic network approach
• An evaluation approach to engineering design in QFD processes using fuzzy goal programming models
• A fuzzy nonlinear model for quality function deployment considering Kano's concept
• Fuzzy data envelopment analysis and its application to location problems
• Fuzzy linear programming models for NPD using a four-phase QFD activity process based on the means-end chain concept
• Fuzzy approaches to quality function deployment for new product design
• Fuzzy random variables - I. Definitions and theorems
• A scaling method for priorities in hierarchical structures
• Fuzzy group decision-making for facility location selection.
• On consistency and ranking of alternatives in fuzzy AHP
• Fuzzy efficiency measures in data envelopment analysis
• Approach based on fuzzy goal programming and quality function deployment for new product planning
• Solving the multiobjective possibilistic linear programming problem
• House of quality: A fuzzy logic-based requirements analysis
• A new integrated fuzzy QFD approach for market segments evaluation and selection
• Technical importance ratings in fuzzy QFD by integrating fuzzy normalization and fuzzy weighted average
• On the extent analysis method for fuzzy AHP and its applications
• A tutorial on the cross-entropy method
• An iterative goal programming approach for solving fuzzy multiobjective integer linear programming problems
• Fuzzy random variables
• Fuzzy hierarchical analysis: The Lambda-Max method

This page was built for publication: Robust fuzzy quality function deployment based on the mean-end-chain concept: service station evaluation problem for rail catering services