Outpatient appointment systems in healthcare: a review of optimization studies

DOI10.1016/j.ejor.2016.06.064zbMath1380.90106OpenAlexW2472113677MaRDI QIDQ1698879

Amir Ahmadi-Javid, Kenneth J. Klassen, Zahra Jalali

Publication date: 16 February 2018

Published in: European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ejor.2016.06.064

zbMATH Keywords

stochastic modelsoperations researchservice operations managementhealthcare managementappointment scheduling/sequencing

Mathematics Subject Classification ID

Deterministic scheduling theory in operations research (90B35) Research exposition (monographs, survey articles) pertaining to operations research and mathematical programming (90-02)

Related Items (47)

Performance of the Smallest-Variance-First Rule in Appointment Sequencing ⋮ Support optimal scheduling with weighted random forest for operation resources ⋮ A Simulation Optimization Approach for the Appointment Scheduling Problem with Decision-Dependent Uncertainties ⋮ Appointment-driven queueing systems with non-punctual customers ⋮ Capacity planning for effective cohorting of hemodialysis patients during the coronavirus pandemic: a case study ⋮ Integrated Multiresource Capacity Planning and Multitype Patient Scheduling ⋮ Surgery Sequencing Coordination with Recovery Resource Constraints ⋮ Optimal insertion of customers with waiting time targets ⋮ The effect of cancelled appointments on outpatient clinic operations ⋮ Appointment scheduling for multi-stage sequential service systems with limited distributional information ⋮ Stochastic optimization approaches for elective surgery scheduling with downstream capacity constraints: models, challenges, and opportunities ⋮ Outpatient scheduling with unpunctual patients and no-shows ⋮ An integrated approach for scheduling health care activities in a hospital ⋮ Data-driven distributionally robust surgery planning in flexible operating rooms over a Wasserstein ambiguity ⋮ A variable neighborhood search algorithm for an integrated physician planning and scheduling problem ⋮ A column generation-based heuristic for a rehabilitation patient scheduling and routing problem ⋮ Managing interruptions in appointment schedules via patient notification ⋮ Using stochastic programming to solve an outpatient appointment scheduling problem with random service and arrival times ⋮ A stochastic programming approach for chemotherapy appointment scheduling ⋮ Non-indexability of the stochastic appointment scheduling problem ⋮ The effect of few historical data on the performance of sample average approximation method for operating room scheduling ⋮ Optimal sequencing using a scheduling heuristic ⋮ Adaptive appointment scheduling with periodic updates ⋮ Evaluating appointment postponement in scheduling patients at a diagnostic clinic ⋮ Order Now, Pickup in 30 Minutes: Managing Queues with Static Delivery Guarantees ⋮ Analytical Problem Solving Based on Causal, Correlational and Deductive Models ⋮ Stochastic optimization models for a home service routing and appointment scheduling problem with random travel and service times ⋮ Patient appointment scheduling at hemodialysis centers: an exact branch and price approach ⋮ Operating room planning and surgical case scheduling: a review of literature ⋮ An efficient healthcare chain design for resolving the patient scheduling problem: queuing theory and MILP-ASA optimization approach ⋮ Generating outpatient chemotherapy appointment templates with balanced flowtime and makespan ⋮ Appointment scheduling with multiple providers and stochastic service times ⋮ A comparison of fixed and variable capacity-addition policies for outpatient capacity allocation ⋮ Patient scheduling in hemodialysis service ⋮ A stochastic programming model for service scheduling with uncertain demand: an application in open-access clinic scheduling ⋮ Appointment scheduling and real-time sequencing strategies for patient unpunctuality ⋮ Literature review on multi-appointment scheduling problems in hospitals ⋮ Capacity planning with demand uncertainty for outpatient clinics ⋮ Exploring the sources of uncertainty: why does bagging for time series forecasting work? ⋮ A distributionally robust optimization approach for outpatient colonoscopy scheduling ⋮ A patient flow scheduling problem in ophthalmology clinic solved by the hybrid EDA-VNS algorithm ⋮ Analysis of models for the stochastic outpatient procedure scheduling problem ⋮ An appointment planning algorithm for reducing patient check-in waiting times in multispecialty outpatient clinics ⋮ Appointment scheduling optimization with two stages diagnosis for clinic outpatient ⋮ Appointment scheduling for multi-stage sequential service systems with stochastic service durations ⋮ Stochastic scheduling of chemotherapy appointments considering patient acuity levels ⋮ Stochastic radiotherapy appointment scheduling

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