Appointment scheduling with multiple providers and stochastic service times

DOI10.1016/J.EJOR.2019.02.051zbMath1430.90303OpenAlexW2921825769MaRDI QIDQ1737506

Bora Kolfal, Mohamad Soltani, Michele Samorani

Publication date: 23 April 2019

Published in: European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ejor.2019.02.051

zbMATH Keywords

service operationsOR in service industriesappointment schedulingOR practicestochastic service timesmultiple providers

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Stochastic scheduling theory in operations research (90B36) Applications of Markov chains and discrete-time Markov processes on general state spaces (social mobility, learning theory, industrial processes, etc.) (60J20)

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Uses Software

• Cubist

Cites Work

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