Strategy map concepts in a balanced scorecard cockpit improve performance

DOI10.1016/J.EJOR.2016.09.026zbMath1394.90346OpenAlexW2522257584MaRDI QIDQ1751689

Ulrike Leopold-Wildburger, Jürgen Strohhecker, Bo Hu

Publication date: 25 May 2018

Published in: European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ejor.2016.09.026

zbMATH Keywords

system dynamicsperformance measurementexperimental studymanagement cockpitstrategy implementation

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50) Environmental economics (natural resource models, harvesting, pollution, etc.) (91B76) Economics of information (91B44) Experimental studies (91A90)

Uses Software

• DYNAMO
• Vensim

Cites Work

• The expected value of the traceability information
• Social theory and system dynamics practice
• Combining multicriteria decision aid and system dynamics for the control of socio-economic processes. An iterative real-time procedure
• A balanced scorecard analysis of performance metrics.
• Structuring a delay and disruption claim: An application of cause-mapping and system dynamics.
• On the importance of behavioral operational research: the case of understanding and communicating about dynamic systems
• Operational research from Taylorism to terabytes: a research agenda for the analytics age
• Defense against an opportunistic challenger: theory and experiments
• Not Only the Tragedy of the Commons: Misperceptions of Bioeconomics
• Strategy, performance and operational research

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