Stabilizing performance in a service system with time-varying arrivals and customer feedback

DOI10.1016/j.ejor.2016.07.018zbMath1394.90201OpenAlexW2512816866WikidataQ57427803 ScholiaQ57427803MaRDI QIDQ1752216

Yunan Liu, Ward Whitt

Publication date: 24 May 2018

Published in: European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ejor.2016.07.018

zbMATH Keywords

queueingtime-varying arrival ratesqueues with feedbackstabilizing performancestaffing algorithms for service systems

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22) Reliability, availability, maintenance, inspection in operations research (90B25) Applications of Markov renewal processes (reliability, queueing networks, etc.) (60K20)

Related Items (14)

Functional law of the iterated logarithm for multi-server queues with batch arrivals and customer feedback ⋮ Multiclass state‐dependent service systems with returns ⋮ Staffing many‐server queues with autoregressive inputs ⋮ APPROXIMATING AND STABILIZING DYNAMIC RATE JACKSON NETWORKS WITH ABANDONMENT ⋮ Ergodicity and truncation bounds for inhomogeneous birth and death processes with additional transitions from and to origin ⋮ Stabilizing the virtual response time in single-server processor sharing queues with slowly time-varying arrival rates ⋮ Modeling and Simulation of Nonstationary Non-Poisson Arrival Processes ⋮ Reducing Delay in Retrial Queues by Simultaneously Differentiating Service and Retrial Rates ⋮ Dynamic rate Erlang-A queues ⋮ Fluid approximations and control of queues in emergency departments ⋮ Decision making under uncertain and dependent system rates in service systems ⋮ Staffing to Stabilize the Tail Probability of Delay in Service Systems with Time-Varying Demand ⋮ Economies-of-Scale in Many-Server Queueing Systems: Tutorial and Partial Review of the QED Halfin--Whitt Heavy-Traffic Regime ⋮ Scheduling to Differentiate Service in a Multiclass Service System

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