The effect of workers with different capabilities on customer delay
DOI10.1016/S0305-0548(02)00196-XzbMath1107.90010OpenAlexW2067564390MaRDI QIDQ1765545
Publication date: 23 February 2005
Published in: Computers \& Operations Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1016/s0305-0548(02)00196-x
Linear-quadratic model of uncertaintyNonstationary input processPeriodic staff scheduleQueue with permanent customersStability conditionVacation queues with Bernoulli feedback
Management decision making, including multiple objectives (90B50) Deterministic scheduling theory in operations research (90B35) Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22)
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Cites Work
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