Development of a measure to assess quality management in certified firms

DOI10.1016/S0377-2217(03)00145-0zbMath1107.90404OpenAlexW1985804425WikidataQ61039661 ScholiaQ61039661MaRDI QIDQ1877909

Juan José Tarí, Juan Llopis, Francisco José Conca

Publication date: 19 August 2004

Published in: European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/s0377-2217(03)00145-0

zbMATH Keywords

SurveyQuality managementISO 9000 certification

Mathematics Subject Classification ID

Operations research and management science (90B99)

Related Items (1)

Management estimation in banking

Cites Work

• Statistical quality control and improvement
• The stock market's reaction to quality certification: empirical evidence from Spain
• Coefficient alpha and the internal structure of tests

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