Optimising key performance indicator adherence with application to emergency department congestion

DOI10.1016/j.ejor.2018.06.048zbMath1403.90244OpenAlexW2869003150WikidataQ129643049 ScholiaQ129643049MaRDI QIDQ1991135

Azaz B. Sharif, Alim Pardhan, Na Li, Richard J. Caron, David A. Stanford

Publication date: 30 October 2018

Published in: European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ejor.2018.06.048

zbMATH Keywords

queueingoptimisationkey performance indicatoraccumulating priority queueemergency medicine

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22)

Related Items (4)

The lower-class waiting time distribution in the delayed accumulating priority queue ⋮ High-priority expected waiting times in the delayed accumulating priority queue with applications to health care KPIs ⋮ Asymptotics of waiting time distributions in the accumulating priority queue ⋮ Queueing problems in emergency departments: a review of practical approaches and research methodologies

Cites Work

• Multi-server accumulating priority queues with heterogeneous servers
• Waiting time distributions in the accumulating priority queue
• Largest weighted delay first scheduling: Large deviations and optimality
• Numerical methods for Laplace transform inversion
• Scheduling and Reliable Lead-Time Quotation for Orders with Availability Intervals and Lead-Time Sensitive Revenues
• Service-Level Agreements in Call Centers: Perils and Prescriptions
• Dynamic Pricing and Lead-Time Quotation for a Multiclass Make-to-Order Queue
• Congestion-Based Lead-Time Quotation for Heterogenous Customers with Convex-Concave Delay Costs: Optimality of a Cost-Balancing Policy Based on Convex Hull Functions
• A delay dependent queue discipline

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