The transient blended queue

DOI10.1016/J.ORL.2022.03.001OpenAlexW4220721267MaRDI QIDQ2157896

Benjamin Legros

Publication date: 22 July 2022

Published in: Operations Research Letters (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.orl.2022.03.001

zbMATH Keywords

Laplace transformuniformizationthresholdreservationblended queue

Mathematics Subject Classification ID

Operations research, mathematical programming (90-XX)

Cites Work

• Retrial queues with balanced call blending: analysis of single-server and multiserver model
• Markov chain models of a telephone call center with call blending
• Reservation, a tool to reduce the balking effect and the probability of delay
• Transient analysis of an affine queue-Hawkes process
• Inexact Uniformization Method for Computing Transient Distributions of Markov Chains
• Improving the Sipp Approach for Staffing Service Systems That Have Cyclic Demands
• A Call-Routing Problem with Service-Level Constraints
• The Transient Behavior of the M/M/s Queue, with Implications for Steady-State Simulation
• A Proof for the Queuing Formula: L = λW
• Comparing counting processes and queues
• Adaptive uniformization
• Queueing model for call blending in call centers
• MONOTONICITY PROPERTIES FOR MULTISERVER QUEUES WITH RENEGING AND FINITE WAITING LINES

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