Approximations for the \(M/GI/N +GI\) type call center
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Publication:2425552
DOI10.1007/S11134-008-9064-YzbMath1137.60342OpenAlexW2026226766MaRDI QIDQ2425552
Publication date: 6 May 2008
Published in: Queueing Systems (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1007/s11134-008-9064-y
Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22) Performance evaluation, queueing, and scheduling in the context of computer systems (68M20)
Related Items (6)
Tandem queues with impatient customers for blood screening procedures ⋮ On priority queues with impatient customers ⋮ Analysis of \(M^{ X}/ G/1\) queues with impatient customers ⋮ On first-come, first-served queues with two classes of impatient customers ⋮ WAITING TIME ANALYSIS OF MULTI-CLASS QUEUES WITH IMPATIENT CUSTOMERS ⋮ The ``sensitive Markovian queueing system and its application for a call center problem
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