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An analytical framework for the design of service delivery systems: a co-production approach - MaRDI portal

An analytical framework for the design of service delivery systems: a co-production approach

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Publication:2627402

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zbMath1362.90247MaRDI QIDQ2627402

Truong Hong Trinh, Voratas Kachitvichyanukul

Publication date: 31 May 2017

Published in: International Journal of Operational Research (Search for Journal in Brave)

zbMATH Keywords

data envelopment analysis DEA multiobjective optimisation system design capacity constraints channel strategy productivity index PSO allocation policy co-production customer efficiency objective trade-off partial swarm optimisation service delivery systems

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50) Case-oriented studies in operations research (90B90)

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