Improving efficiency of service systems by performing a part of the service without the customer's presence
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Publication:2672080
DOI10.1016/j.ejor.2022.01.045OpenAlexW4210358136MaRDI QIDQ2672080
Publication date: 8 June 2022
Published in: European Journal of Operational Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1016/j.ejor.2022.01.045
queueingmultivariate probability generating functioninfinite number of phasesopening servicesserver's idle time
Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22) Inventory, storage, reservoirs (90B05)
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