TECHNICAL NOTE—A Note on Profit Maximization and Monotonicity for Inbound Call Centers
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Publication:2879525
DOI10.1287/opre.1110.0990zbMath1235.90201OpenAlexW2169893994MaRDI QIDQ2879525
Publication date: 26 March 2012
Published in: Operations Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1287/opre.1110.0990
Related Items (4)
Retail store scheduling for profit ⋮ Server assignment policies in queues with customer abandonments ⋮ Staffing to maximize profit for call centers with impatient and repeat-calling customers ⋮ Admission control for a multi-server queue with abandonment
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