Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services
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Publication:3005673
DOI10.1287/mnsc.1100.1250zbMath1214.90031OpenAlexW2108252519MaRDI QIDQ3005673
M. Fazil Pac, K. S. Anand, Senthil K. Veeraraghavan
Publication date: 9 June 2011
Published in: Management Science (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1287/mnsc.1100.1250
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