On the Accuracy of Fluid Models for Capacity Sizing in Queueing Systems with Impatient Customers

DOI10.1287/opre.1100.0815zbMath1233.90109OpenAlexW2170567671MaRDI QIDQ3100494

Achal Bassamboo, Ramandeep S. Randhawa

Publication date: 24 November 2011

Published in: Operations Research (Search for Journal in Brave)

Full work available at URL: https://semanticscholar.org/paper/681e25f36a16abb5a4d02da73e783739542e8397

zbMATH Keywords

approximations limit theorems fluid approximation impatient customers capacity sizing order-1 accuracy queues: balking and reneging

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22)

Related Items (19)

Optimal control of a multiclass queueing system when customers can change types ⋮ Numerical Methods for Integral Equations of the Second Kind with NonSmooth Solutions of Bounded Variation ⋮ Optimality gap of asymptotically derived prescriptions in queueing systems, \(o(1)\)-optimality ⋮ Envelope modeling of renewable resource variability and capacity ⋮ Routing and Staffing in Customer Service Chat Systems with Impatient Customers ⋮ Optimal Control of a Time-Varying Double-Ended Production Queueing Model ⋮ The \(G_{t}/GI/s_{t}+GI\) many-server fluid queue ⋮ Applications of fluid models in service operations management ⋮ Staffing, Routing, and Payment to Trade off Speed and Quality in Large Service Systems ⋮ Economic analysis of an M/M/c/N queuing model with balking, reneging and retention of reneged customers ⋮ Many-server Gaussian limits for overloaded non-Markovian queues with customer abandonment ⋮ Managing capacity at a service facility: an experimental approach ⋮ Accuracy of fluid approximations to controlled birth-and-death processes: absorbing case ⋮ Virtual allocation policies for many-server queues with abandonment ⋮ Beyond Heavy-Traffic Regimes: Universal Bounds and Controls for the Single-Server Queue ⋮ Dynamic Scheduling of Multiclass Many-Server Queues with Abandonment: The Generalized cμ/h Rule ⋮ Managing Supply in the On-Demand Economy: Flexible Workers, Full-Time Employees, or Both? ⋮ Diffusion Approximation for Efficiency-Driven Queues When Customers Are Patient ⋮ Unnamed Item

This page was built for publication: On the Accuracy of Fluid Models for Capacity Sizing in Queueing Systems with Impatient Customers