Engineering Solution of a Basic Call-Center Model

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Publication:3115446

DOI10.1287/mnsc.1040.0302zbMath1232.90159OpenAlexW2143626226MaRDI QIDQ3115446

Ward Whitt

Publication date: 21 February 2012

Published in: Management Science (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1287/mnsc.1040.0302




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