Consumer return policies in competitive markets: An operations perspective
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Publication:3120082
DOI10.1002/nav.21823zbMath1419.91438OpenAlexW2905388369WikidataQ128754731 ScholiaQ128754731MaRDI QIDQ3120082
Hang Ren, Tingliang Huang, Ying-Ju Chen
Publication date: 1 March 2019
Published in: Naval Research Logistics (NRL) (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1002/nav.21823
competitive strategyconsumer returnspricing strategysalvage valuemoney-back guaranteesproduct strategy
Microeconomic theory (price theory and economic markets) (91B24) Consumer behavior, demand theory (91B42)
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Equilibrium strategies and optimal pricing in an online retailing queueing system ⋮ Bracketing of purchases to manage size uncertainty: Should online retailers be worried? ⋮ Information disclosure, consumer returns, and operational costs in omnichannel retailing ⋮ The impacts of money-back guarantees in the presence of parallel importation ⋮ Quality differentiation in a dual-channel supply chain ⋮ Extracting values from consumer returns: the role of return-freight insurance for competing e-sellers
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