An analysis of customer retention and insurance claim patterns using data mining: a case study

DOI10.1057/palgrave.jors.2600941zbMath1055.90575OpenAlexW1995544633MaRDI QIDQ3156574

Kate A. Smith, Malcolm Brooks, Robert J. Willis

Publication date: 10 January 2005

Published in: Journal of the Operational Research Society (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1057/palgrave.jors.2600941

zbMATH Keywords

classificationneural networksclusteringinsurancedata miningcase study

Mathematics Subject Classification ID

Case-oriented studies in operations research (90B90) Artificial intelligence (68T99)

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