Implementing ISO 9000: performance improvement by first or second movers

DOI10.1080/00207540410001662912zbMath1094.90577OpenAlexW1992150715MaRDI QIDQ3159667

Alfred Marcus, Eitan Naveh, Hyoung Koo Moon

Publication date: 16 February 2005

Published in: International Journal of Production Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1080/00207540410001662912

Mathematics Subject Classification ID

Operations research and management science (90B99)

Uses Software

• SAS

Cites Work

• Survival-Enhancing Learning in the Manhattan Hotel Industry, 1898–1980
• Senior management perspectives and ISO 9000 effectiveness: An empirical research

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