Using signed distance and order statistics method for fuzzy evaluation of service quality

DOI10.1080/02522667.2006.10699687zbMath1179.90091OpenAlexW2117646550MaRDI QIDQ3429068

Tien-Tsai Huang, Wen-Tao Huang

Publication date: 30 March 2007

Published in: Journal of Information and Optimization Sciences (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1080/02522667.2006.10699687

zbMATH Keywords

order statisticsservice qualityfuzzy evaluationsignal distance

Mathematics Subject Classification ID

Reliability, availability, maintenance, inspection in operations research (90B25)

Cites Work

• Unnamed Item
• Using fuzzy numbers to evaluate perceived service quality

This page was built for publication: Using signed distance and order statistics method for fuzzy evaluation of service quality