A Call-Routing Problem with Service-Level Constraints
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Publication:3635189
DOI10.1287/opre.51.2.255.12787zbMath1163.90547OpenAlexW2045453332MaRDI QIDQ3635189
Publication date: 5 July 2009
Published in: Operations Research (Search for Journal in Brave)
Full work available at URL: https://semanticscholar.org/paper/91288aef1e997fc4eb2fb647567651dbb424205d
Management decision making, including multiple objectives (90B50) Stochastic network models in operations research (90B15) Queues and service in operations research (90B22) Case-oriented studies in operations research (90B90)
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