The impact of customer returns on supply chain decisions under various channel interactions

DOI10.1007/s10479-013-1326-3zbMath1271.91060OpenAlexW1985128506MaRDI QIDQ363549

Peter C. Bell, Jing Chen

Publication date: 3 September 2013

Published in: Annals of Operations Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/s10479-013-1326-3

zbMATH Keywords

information sharingchannel interactionmanaging customer returns

Mathematics Subject Classification ID

Auctions, bargaining, bidding and selling, and other market models (91B26)

Related Items (15)

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Cites Work

• The impacts of the full returns policy on a supply chain with information asymmetry
• A framework for the value of information in inventory replenishment
• When should a manufacturer share truthful manufacturing cost information with a dominant retailer?
• Modeling returns of merchandise in an inventory system
• Return handling options and order quantities for single period products.
• Manufacturer's pricing strategy and return policy for a single-period commodity
• The impact of sharing customer returns information in a supply chain with and without a buyback policy
• A game theory approach in seller-buyer supply chain
• The impact of customer returns on pricing and order decisions
• A stochastic and asymmetric-information framework for a dominant-manufacturer supply chain
• The newsboy problem with resalable returns: a single period model and case study
• Direct Marketing, Indirect Profits: A Strategic Analysis of Dual-Channel Supply-Chain Design

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