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A service design framework for value co‐production: insight from mutualism perspective - MaRDI portal

A service design framework for value co‐production: insight from mutualism perspective

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DOI10.1108/03684920810851131zbMath1172.90389OpenAlexW1984929606WikidataQ111264140 ScholiaQ111264140MaRDI QIDQ3639313

Soe-Tysr Yuan, Wei-Feng Tung

Publication date: 30 October 2009

Published in: Kybernetes (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1108/03684920810851131

zbMATH Keywords

innovation cybernetics customers service delivery

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Production models (90B30)

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