A linear goal programming approach to determining the relative importance weights of customer requirements in quality function deployment

DOI10.1016/j.ins.2011.08.016zbMath1239.90059OpenAlexW2043162489MaRDI QIDQ424786

Ying-Ming Wang, Kwai Sang Chin

Publication date: 4 June 2012

Published in: Information Sciences (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ins.2011.08.016

zbMATH Keywords

goal programminggroup decision makingcustomer preferencecustomer requirementpreference formatquality function deployment

Mathematics Subject Classification ID

Multi-objective and goal programming (90C29) Management decision making, including multiple objectives (90B50)

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A customer based supplier selection process that combines quality function deployment, the analytic network process and a Markov chain

Cites Work

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