Sales Talk, Cancellation Terms and the Role of Consumer Protection

DOI10.1093/RESTUD/RDT005zbMath1405.91067OpenAlexW2138577360MaRDI QIDQ4610599

Roman Inderst, Marco Ottaviani

Publication date: 23 January 2019

Published in: The Review of Economic Studies (Search for Journal in Brave)

Full work available at URL: https://semanticscholar.org/paper/dcebe586e3ce650c288a441d7bfb44582ef1b8c3

zbMATH Keywords

refundmarketingadvicecheap talkreturn policyconsumer protectioncredulitycontract cancellation

Mathematics Subject Classification ID

Auctions, bargaining, bidding and selling, and other market models (91B26) Signaling and communication in game theory (91A28)

Related Items (3)

When consumers do not make an active decision: dynamic default rules and their equilibrium effects ⋮ Model-based evaluation of cooling-off policies ⋮ Consumer exploitation and notice periods

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