Customer knowledge management

DOI10.1057/PALGRAVE.JORS.2601365zbMath1130.90338OpenAlexW1993568353MaRDI QIDQ4656695

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Publication date: 14 March 2005

Published in: Journal of the Operational Research Society (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1057/palgrave.jors.2601365

zbMATH Keywords

knowledge managementretailcustomer relationship managementcustomer knowledgecustomer knowledge managementmanagement learning

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50)

Related Items (1)

Enhancing customer relationships by semantic consumer support systems

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