Resource, service quality and performance triad: a framework for measuring efficiency of banking services
From MaRDI portal
Publication:4661072
DOI10.1057/palgrave.jors.2601573zbMath1060.90509OpenAlexW2010060246MaRDI QIDQ4661072
No author found.
Publication date: 4 April 2005
Published in: Journal of the Operational Research Society (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1057/palgrave.jors.2601573
Related Items
Cost-efficiency under inter-temporal dependence, Modelling a multi-period production process: evidence from the Japanese regional banks
