Forecasting Call Centre Arrivals

DOI10.1002/for.2258zbMath1397.62361OpenAlexW1579413530WikidataQ57698079 ScholiaQ57698079MaRDI QIDQ4687346

J. Ignacio Hidalgo, David Millán-Ruiz

Publication date: 11 October 2018

Published in: Journal of Forecasting (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1002/for.2258

zbMATH Keywords

neural networksintra-day forecasting of call arrivalsupgraded resilient backpropagation

Mathematics Subject Classification ID

Inference from stochastic processes and prediction (62M20) Neural nets and related approaches to inference from stochastic processes (62M45)

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