Improving service use through prediction modelling: a case study of a mathematics support centre

DOI10.1093/IMAMAN/DPAB035OpenAlexW3202545774MaRDI QIDQ5091786

Emma Howard, Anthony G. Cronin

Publication date: 27 July 2022

Published in: IMA Journal of Management Mathematics (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1093/imaman/dpab035

zbMATH Keywords

predictive modellingnonstationary demandstaffing optimizationmathematics support

Mathematics Subject Classification ID

Operations research, mathematical programming (90-XX) Game theory, economics, finance, and other social and behavioral sciences (91-XX)

Uses Software

• Kernlab
• shiny

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