Bayesian networks of customer satisfaction survey data

DOI10.1080/02664760802587982OpenAlexW2091435526WikidataQ120820653 ScholiaQ120820653MaRDI QIDQ5123413

Ron S. Kenett, Silvia Salini

Publication date: 28 September 2020

Published in: Journal of Applied Statistics (Search for Journal in Brave)

Full work available at URL: http://hdl.handle.net/2434/69337

zbMATH Keywords

Bayesian networksservice qualitycustomer satisfactioneurobarometer

Mathematics Subject Classification ID

Statistics (62-XX)

Related Items (7)

Graphical models for complex networks: an application to Italian museums ⋮ Bayesian prediction of earthquake network based on space-time influence domain ⋮ An approach for knowledge acquisition from a survey data by conducting Bayesian network modeling, adopting the robust coplot method ⋮ An approach to setting up a national customer satisfaction index: the Jordan case study ⋮ Understanding the epidemiology of foreign body injuries in children using a data-driven Bayesian network ⋮ Analysing organic food buyers' perceptions with Bayesian networks: a case study in Turkey ⋮ Bayesian networks and the assessment of universities' value added

Uses Software

• SPSS
• HUGIN
• bnlearn

Cites Work

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• The EM algorithm for graphical association models with missing data
• On the planning and design of sample surveys
• Causal diagrams for empirical research
• Probabilistic Networks and Expert Systems

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